My name is Kristians Leonovics, and I am a Senior IT Consultant at PwC. I have been with the firm for almost two and a half years, and learning has been a constant part of my everyday work.
What I’ve come to realise is that learning at PwC is rarely something that happens only in formal trainings. It happens in real projects, through responsibility, and often in situations that are slightly uncomfortable - where you have to adapt quickly and learn as you go.
One learning experience that genuinely changed how I approach my work came from being involved in a long and complex project with nearly 30 different stakeholders. Early on, the challenge was not technical complexity, but people. Each stakeholder had different expectations, priorities, and levels of understanding. I learned that delivering quality results is only part of the job - explaining those results clearly and tailoring the message to each audience is just as important. That insight has stayed with me and continues to shape how I communicate today.
As I became more familiar with the project, I was trusted with greater responsibility, including leading a team of professionals and coordinating work across different parts of the project. This was a significant step outside my comfort zone. I had to learn how to delegate effectively, manage risks, and keep the project moving forward, while still being approachable and supportive to the team.
What surprised me most was how much impact small leadership behaviours can have. Simple things - checking in regularly, being open about challenges, recognising effort, and understanding individual needs - made a noticeable difference. I learned that leadership is not about having all the answers, but about creating an environment where people feel supported and motivated to do their best work.
Along the way, I was fortunate to learn from colleagues and managers who set strong examples. One piece of advice that particularly stayed with me was to focus on progress over perfection. In complex projects, waiting for the perfect solution can slow everything down. Learning to move forward thoughtfully, accept feedback, and adjust along the way has helped me become more effective and confident in my role.
If I were describing learning at PwC to someone considering joining, I would say this: PwC doesn’t just teach you what to do - it gives you opportunities to grow through real responsibility. You are trusted early, supported by experienced colleagues, and encouraged to learn by doing. That combination of challenge and support is something I truly value, and it’s a learning experience I expect to carry with me long beyond my time on any single project.